AGL hit by 'cyber incident' causing customer account lockdown

One of Australia's largest power suppliers has been hit by a "cyber incident" as a wave of information breaches impression massive firms throughout the nation.

AGL logo
AGL has been hit by a "cyber incident".(Provided)

AGL reported "elevated ranges of suspicious exercise" on its "My Account" platform on December 1.
9News understood a small share of shoppers - about 6000 - have been impacted.
"Primarily based on present evaluation it seems malicious actors have used stolen credentials acquired externally (corresponding to usernames and passwords used elsewhere by clients) to log into a variety of buyer accounts," AGL stated in a press release.
"We've communicated to doubtlessly affected clients relating to the suspicious exercise and to alert them to uncommon exercise on their account.
"As a precautionary measure, we now have additionally positioned a lock on these accounts whereas the incident is being investigated."
AGL stated as soon as a buyer's account is unlocked they might want to reset their password.
The power supplier additionally stated all clients with an e mail handle connected to their account are being notified of the suspicious exercise.
One buyer advised 9News.com.au they hadn't obtained any communications from AGL however after they known as help companies they had been advised the corporate locked all accounts as a result of cyber incident.
However AGL advised 9News.com.au that communications have been despatched through submit given the cyber incident has impacted e mail addresses.

AGL supplies thousands and thousands of shoppers throughout Australia with power and web companies.(Fairfax Media)

The federal authorities and related cyber safety our bodies have been notified of the incident.
All clients have been urged to make use of sturdy passwords and activate two-factor authentication.
AGL supplies power and web companies to 4.2 million clients throughout Australia.
It comes after the purported hackers of Medibank posted an unlimited quantity of stolen knowledge yesterday.
The federal authorities additionally not too long ago handed new laws which might see Australia's greatest firms slammed with huge fines if they're topic to a significant cyber assault.
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