Samsung is recalling about 663,000 top-loading washing machines that may overheat and pose a hearth hazard, the equipment firm stated on Thursday.
The corporate has acquired 51 experiences of "smoking, melting, overheating or hearth" related with the washers, 10 of which resulted in property injury. As well as, three folks reported accidents from smoke inhalation, Samsung stated.
The 14 fashions of washing machines have been offered within the U.S. between June 2021 and December 2022, at shops together with Finest Purchase, Costco, The Dwelling Depot, Lowe's, and on-line at Samsung.com, the corporate stated. They price between $900 and $1,500.
The washers have been offered in white, black, champagne, and ivory colours with mannequin collection numbers WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The complete serial numbers related to the washers are as follows:
Shoppers can test the washer's label on the within of the highest lid or on the again of the washer to see if their mannequin is topic to recall. Individuals are warned to not use the machines till they've had a software program replace to forestall the short-circuiting that may result in hearth.
Washers which are Wi-Fi geared up and related to the web ought to robotically obtain the software program replace. Clients can test if the software program has been up to date by following Samsung directions right here.
House owners of washers that do not have Wi-Fi capabilities, or who wish to use a distinct technique of updating software program, ought to contact Samsung to obtain a free dongle they'll plug in and obtain the software program restore.
Shoppers can get in contact with Samsung on-line at http://www.samsung.com/us/help/tlw-sw-update or by calling 833-916-4555 from 8 a.m. to 12 a.m. Jap Time every day.