The visitor, Ngozi Fulani, is the CEO of Sistah_Space, an organisation that gives specialist providers to ladies of African and Caribbean heritage affected by abuse.
Fulani was attending a royal perform on home abuse organised by the Queen Consort on Tuesday night when she stated a member of workers started a line of questioning that the palace known as "unacceptable and deeply regrettable."
Sistah_Space shared a tough transcript of the dialog on Twitter on Wednesday.
Fulani stated that, after figuring out herself as British-born, the individual requested her "the place do you actually come from;" "the place do your folks come from;" and "when did you first come right here?"
A Buckingham Palace spokesperson acknowledged the incident and stated the palace was taking the scenario "extraordinarily severely."
"Unacceptable and deeply regrettable feedback have been made. We've got reached out to Ngozi Fulani on this matter, and are inviting her to debate all parts of her expertise in individual if she needs," the spokesperson stated.
"Within the meantime, the person involved want to specific her profound apologies for the damage induced and has stepped except for her honorary function with fast impact."
Information of the encounter got here to gentle because the Prince and Princess of Wales traveled to the US forward of the second iteration of the Earthshot Prize Awards later this week.
A spokesman for William stated: "Racism has no place in our society, these feedback have been unacceptable. It is proper that the person involved has stepped down."
Queen Consort meets Australian princess
The incident is more likely to revive issues that the palace is elitist and out of contact in relation to problems with race and identification.
The palace has, lately, confronted allegations of racist habits, together with in its hiring practices a long time in the past and the therapy of Meghan, Duchess of Sussex.
A former counterterrorism police chief stated on Tuesday that Meghan and Harry had confronted "disgusting and really actual" threats from right-wing extremists.
Meghan claimed in an interview with Oprah Winfrey final yr that an unnamed member of the household made remarks in regards to the pores and skin coloration of their unborn child whereas she was pregnant with Archie.
Prince William later stated the royal household was "very a lot not a racist household."