A Koo Wee Rup most cancers affected person is amongst dozens of Victorians combating to get their a reimbursement from an outside awning firm that they are saying has did not ship.
"I've very unhealthy neuropathy and issues due to therapies.. clearly my physique's not nice," the mum stated.
She additionally paid $9500 for a motorised awning to go over the spa.
However the awning has not arrived, months after it was because of be delivered by firm Shade Options.
"We have been instructed in February it will be within the coming days... then they stated they did not have it in inventory... then it has been backwards and forwards for months," Horan stated.
Shopper Affairs Victoria issued an internet warning about Shade Options in current weeks, saying it has obtained dozens of comparable complaints saying the corporate has accepted cost and failed to offer items and companies.
Scammer's plot introduced undone by a number of evident errors in textual content message
The state's Shopper Affairs Minister, Melissa Horne, has stated "Shopper Affairs Victoria takes this kind of motion very significantly certainly".
9News has contacted Shade Options for remark.
Shopper skilled Gerard Brody, who's CEO of the Shopper Motion Legislation Centre, has stated the case is a reminder "folks ought to do their analysis... earlier than they signal any kind of contract".