A 92-year-old great-grandmother has been left outdoors a South Australian hospital within the chilly for 2 hours, prompting a evaluation into what went mistaken.
Maureen Wortley had a fall and was taken to Lyell McEwin Hospital in Adelaide round 6.30 pm final evening.
She was compelled to attend outdoors the busy hospital in her dressing robe.
The girl's household mentioned that they had transported the great-grandmother themselves attributable to a scarcity of ambulances.
"She was requested to sit down on her walker, wasn't supplied with a wheelchair or a blanket, requested to sit down on her walker outdoors in 10 or 12 levels," a member of the family mentioned.
The 92-year-old was screened for COVID-19 outdoors the hospital previous to entry, after which mistakenly requested to endure a second take a look at.
Dr Penny Conor from the Northern Adelaide Well being Community mentioned the testing mix-up contributed to the delays.
"There was somewhat little bit of miscommunication by a few the nurses within the exterior triage area," she mentioned.
Wortley's household issued a criticism with the hospital, claiming workers within the outdoors tented space got heating while sufferers weren't.
The South Australian premier at the moment referred to as the incident a "substantial stuff up", apologising to the lady's household.
"We noticed somebody not getting the kind of care that any Australian with a level of compassion would need to see or definitely anticipate," premier Peter Malinauskas mentioned.
SA Well being mentioned the hospital was busy however had not reached capability, including the aged lady ought to have been processed in 20 minutes.
"I in all probability would not describe it as a considerable stuff up however sure we may've achieved higher," Conor mentioned.
"Once more I apologise unreservedly to the household."
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From tonight, COVID-19 testing areas shall be moved inside except the hospital is at full capability.
An extra triage nurse will help with the processing of sufferers.
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